Welcome to Olive & Oak. We are committed to delivering your order as quickly and safely as possible.
Order Processing
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Orders are processed within 1–3 business days after payment is confirmed.
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Orders are not processed or shipped on weekends or public holidays.
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During sales, holidays, or periods of high order volume, processing times may be slightly longer.
Shipping Times
Estimated delivery times:
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Domestic: 5–10 business days
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International: 10–21 business days (where available)
Delivery times are estimates and may vary depending on the shipping carrier, destination, customs processing, and other factors beyond our control.
Shipping Costs
Shipping charges are calculated at checkout based on your location and selected shipping method.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information, if available.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Olive & Oak is not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses.
Lost or Damaged Packages
If your package arrives damaged or is lost during transit, please contact us within 7 days of the expected delivery date at afrocner@gmail.com. We will work with the shipping carrier to resolve the issue whenever possible.
Contact Us
If you have any questions about shipping, please contact us at:
Email: afrocner@gmail.com